Kavar Jewellers in St. Catharines, ON Closed now

Reviews about Kavar Jewellers

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  2020-01-23, by Sharon Laur
  Terrible experience, I have had my engagement Ring home 8 months, my fiance was promised a appraisal for my ring and all the necessary documents after spending nearly 3400.00. This jeweller has not once return any of my 6 phones calls in 8 months time, each time I call them and speak to an associate they have told me 3 times now I had just missed the last in store appraisal appointment that took place 2 weeks previous! I have been told perhaps I missed their call, perhaps my voicemail was full? Not likely seeing I carry a business phone with caller I'D. This is after my 6 phones calls and asking to be put on the priority list for a appraisal appointment and soon, nothing has been done. At one time the least they could offer us is to mail my ring to Toronto??? Not acceptable. Very disappointed. Extremely discouraging and to top it off, the ring did not match the band or discription of the actual height etc. For the ring band I wanted set with the diamond I chose after it was made. Terrible customer service.